

* Custom Schedule with online and offline live chat hours * Unlimited live chat agents on ALL PLANS

Questions about our live chat plugin? Contact us at We’d love to hear from you. We offer a free premium 14-day trial.Īgents can live chat directly from Slack, Zoom, and Microsoft Teams. Our chat widget is fast, reliable, and secure. Our live chat platform is built with businesses of all sizes in mind since all of our plans support multiple live chat widgets and unlimited live chat agents. Use Live Chat as your complete customer care solution that easily integrates with Teams, Slack and your website. Visitors to your site can instantly chat with you about their pre-sales or customer support questions, while you respond right from Teams. Setup takes less than 1 minute and we provide you with a beautiful chat widget you can add to your website. Live Chat for Microsoft Teams, Zoom, and Slack lets you talk with your website visitors right from MS Teams, Zoom, or Slack. Chat with them from the collaboration tools you already use. Invite agents to the channel (type /invite).Ī request channel is where people can ask your team for help.Talking to your customers should be easy. Set up your channels in Slack Agent channelĪn agent channel is a private channel within your Slack workspace where agents can assign, edit, and respond to requests. If you want to use the request type without the unsupported field, you must make sure it is not a required field. If you have a required field in a request type that is not supported in Slack, the request type cannot be used. Some request type fields are not supported and will not be shown on the request form.
