

Wireless signals are weaker at greater distances between the printer and the router. Move the printer and router closer together: Move the printer and the computer closer to your wireless router, to within 6 ft (1.8 m). Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. You need to follow the instructions to fix it.Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues. A cross X indicates that there is a problem with the printer.Exclamation An exclamation mark indicates that the test failed and was skipped.

